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FAQ
Frequently asked questions
General
After purchasing, you'll complete an order form where you can provide your clips and preferred contact details as well as any images & music for Pro Edits.
We aim to complete and deliver all edits within 24 hours of purchase. In rare cases where additional time is required, you'll be kept informed throughout the process.
You can submit livestream clips, card breaks, pack openings, reaction content and other creator footage.
Subtitles are included where specified in the package description.
Yes. Revision allowances depend on the package purchased. Full details can be found in our Terms & Information section.
Videos are delivered in a format suitable for your chosen platform, including TikTok, Instagram Reels, YouTube Shorts and other social media platforms.
Yes. Unused edits can roll over for one additional billing period. Any remaining unused edits after this period will expire.
Yes. Monthly subscriptions can be cancelled at any time. Cancellation will take effect at the end of the current billing period.
Once payment and your order form have been received, you'll be contacted using your preferred method of contact and editing will begin.
Yes. If you require something outside of the listed packages, please get in touch and we'll discuss your requirements.
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