Question 1

How do I send my footage?

Accepted Answer

After purchasing, you'll complete an order form where you can provide your clips and preferred contact details as well as any images & music for Pro Edits.

Question 2

How long does editing take?

Accepted Answer

We aim to complete and deliver all edits within 24 hours of purchase. In rare cases where additional time is required, you'll be kept informed throughout the process.

Question 3

What footage can I submit?

Accepted Answer

You can submit livestream clips, card breaks, pack openings, reaction content and other creator footage.

Question 4

Will my video include subtitles?

Accepted Answer

Subtitles are included where specified in the package description.

Question 5

Can I request revisions?

Accepted Answer

Yes. Revision allowances depend on the package purchased. Full details can be found in our Terms & Information section.

Question 6

What format will my video be delivered in?

Accepted Answer

Videos are delivered in a format suitable for your chosen platform, including TikTok, Instagram Reels, YouTube Shorts and other social media platforms.

Question 7

Do monthly edits roll over?

Accepted Answer

Yes. Unused edits can roll over for one additional billing period. Any remaining unused edits after this period will expire.

Question 8

Can I cancel my monthly plan?

Accepted Answer

Yes. Monthly subscriptions can be cancelled at any time. Cancellation will take effect at the end of the current billing period.

Question 9

What happens after I place an order?

Accepted Answer

Once payment and your order form have been received, you'll be contacted using your preferred method of contact and editing will begin.

Question 10

Do you offer custom editing requests?

Accepted Answer

Yes. If you require something outside of the listed packages, please get in touch and we'll discuss your requirements.

FAQ

Frequently asked questions